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Legal

Refund & Cancellation Policy

Last updated: October 16, 2026

This policy explains how cancellations, refunds and service delivery work for DigitNextLimited plans. It forms part of our Terms of Service.

1. Who we are

This website is operated by TapForge LLC, a limited liability company doing business under the brand name DigitNextLimited (“DigitNextLimited”, “we”, “us” or “our”). Our registered address is 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, US.

2. Free visibility audit

The free visibility audit costs nothing and requires no payment details. You are under no obligation to buy anything afterwards.

3. Cancelling your plan

  • You can cancel at any time — there are no long-term contracts and no cancellation fees.
  • To cancel, email support@surfacedseo.com from the address on your account, or call +1 (318) 730-1381. We confirm every cancellation in writing.
  • Cancellation takes effect at the end of your current billing period. You will not be charged again, and we keep delivering your plan through the period you have already paid for.

4. Refunds

  • 14-day money-back on your first payment. If you are not satisfied, you can request a full refund of your first monthly payment within 14 days of the charge.
  • Renewal payments are non-refundable once the new billing period begins, because work for that period has been scheduled. You can cancel at any time to stop future renewals.
  • Billing errors — such as duplicate charges or a charge after a confirmed cancellation — are always refunded in full.
  • Nothing in this policy limits any refund rights you have under applicable law.

5. How to request a refund

Email support@surfacedseo.com with your name, company, and the date and amount of the charge. We reply within 2 business days. Approved refunds are issued to your original payment method through Stripe, usually within 5–10 business days depending on your bank.

6. Service delivery

Our services are delivered digitally and remotely — no physical goods are shipped. After your first payment, we email you within 2 business days to begin onboarding and request any access we need. Work then proceeds as described in your plan, and reports are sent by email each month.

7. Billing questions and disputes

If a charge looks wrong, please contact us before filing a dispute with your bank — we can usually resolve it faster, and we refund any charge made in error.

8. Contact us